FAQs
- Does the City offer online payments for utility bills?
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Yes. Utility customers can make payments online through the City’s authorized payment processor, Payment Service Network (PSN). Visit the Utility Billing page for additional information.
- How does the City calculate utility rates?
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Water and sewer rates are a combination of a base charge and a volume-based fee. Download the current schedule of utility rates for details (PDF).
- How often do I receive a utility bill?
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The City bills residential and commercial accounts once every three months.
- If I use water outside and it is not disposed of through the sewer system, am I charged for both water and sewer consumption?
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No. Although charges are for any water usage that is metered, sewer charges are only based on readings from winter months and are set accordingly for the entire year. Water that is disposed of outside should be clean water from sump pumps, garden sprinkling and other activities. This water drains into a separate sewer system called the storm sewer system and is not treated.
- What are volume-based water rates?
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To encourage water conservation, water rates are tiered based on the volume of water used. Lakeville has three residential tiers, and the rates increase with the level of usage.
- Tier 1: 0 - 30,000 gallons
- Tier 2: 30,001 – 49,000 gallons
- Tier 3: More than 49,000 gallons
- What is the environmental resources fee?
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The environmental resources fee is used to administer the environmental resources plan, erosion control, wetland regulations and environmental programs. Download the current schedule of utility rates for details (PDF).